FAQ

Our first subscription is a free subscription, which gives you access to our platform with limited access to content. This subscription allows you to try our platform without commitment, access our library and try some courses.

We then have a paid subscription with a single access or several accesses as part of a family subscription. This allows you to share the diversity and completeness of the platform with your family. Our subscriptions are payable monthly at the beginning of the month or in one go for an annual subscription, which allows you to benefit from an additional discount.

Our company subscription works the same way as our family subscription, monthly or yearly, select the number of accesses you want for all your employees.

Yes, you can try the platform for free via the free subscription. This allows you to access our content library, to discover our teachers, our disciplines and to test some courses. This subscription is without obligation.

The only payment method accepted is by credit card Visa or Mastercard, via the platform.

With a monthly subscription, the debit is at the beginning of the month, every month. For the annual subscription, the debit is once a year.

All our subscriptions are recurring, which means that when you subscribe you have unlimited access to all the available video or audio clips. The monthly subscription means that each month your access is renewed without any additional action on your part, as well as your annual subscription each year.

Access to our platform is available at the time of subscription and is automatically renewed every month or year by direct debit from your credit card. Our subscriptions are without commitment, you can cancel at any time without penalty.

A free or paid subscription with one access cannot be shared. The account is linked to a personal login. However, it is possible to choose a family (or company) membership with several accesses, so everyone has his own space and program.

It is very easy to change your subscription, from the profile section

The invoice is automatically sent by email to the subscription holder’s email address. It is also available on your profile, by clicking on the top right corner of the page and then on my bill.

It is very easy to register to the platform, by simply clicking on “XXX” at the top right of the page or in the subscription options on the “XX” or “DD” button

You can log in directly from the website PomeGrenad.com by clicking on “login” at the top right corner. Don’t forget to check the “Stay connected” box afterwards so that you don’t have to re-enter your identifiers each time.

You can access the platform and view our capsules from a computer, a tablet or a cell phone thanks to our mobile application PomGrenad

Chromecast

Make sure you are using the Google Chrome browser in Windows, Mac OSX or Android operating systems (Chromecast is not supported on Chrome iPad and iPhone), then click on the icon at the top right of the video to start it on the TV.

Apple TV

To start, press AirPlay from an iPhone, iPad or Mac computer to start the video on the Apple TV connected to a TV.

HDMI cable

It is also possible to connect a computer with an HDMI cable to a TV.

Yes, PomGrenad is available on Android and Iphone

From the mobile application you can download the capsules directly on your space in order to view them later.

PomGrenad has 3 pillars, dance, yoga and fitness. We offer more than XX different styles such as chair yoga, ashtanga yoga, ballet, pilates, floor bar, hip-hop, etc. The capsules are recorded videos of different lengths, soon live videos and podcasts will also be offered.

You can select the language of navigation of the platform, French or English. Our capsules are filmed in French or English. You can use the filters to select only the contents in the desired language.

Our teachers are carefully selected according to their expertise and skills. You can find the biography of each teacher present in the capsules from the section “Our teachers”.

To everyone. We have created courses for every discipline, for every level and for everyone. You can use the filters to find the courses adapted to your situation.

We offer video (and soon audio) vignettes of different disciplines. These capsules are 15, 20, 30, 45 or 60 minutes long and can be grouped in a series or be independent.

All our subscriptions are without commitment, just go to your profile to unsubscribe.

No refunds or credits are available. Please note, however, that any subscription can be cancelled at any time and is non-binding. Cancellation allows you to stop the next scheduled payments at any time without penalty and automatically removes your access to the platform at the end of your period.